Masterful Listening

We Are Human Beings, Not Human Doings: Leading from the Inside Out with Special Guest Patrick Tam

Svetlana Saitsky Season 5 Episode 56

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We are human beings, not human doings.
And sometimes, the doing doesn’t happen.
That doesn’t mean the being isn’t exactly, perfectly on time.

This episode of Masterful Listening is a powerful invitation to slow down and remember who you are beneath the noise. I’m joined by Patrick Tam, Vice President of Operational Excellence at ServiceNow, professor, father, and one of the most heart-centered humans I know.

Patrick and I first met years ago when he was a student in one of my classes. I later became his coach, and working with him has been one of the greatest honors of my career. He reminds me, consistently, what it means to lead with integrity, humility, and humanity—all while navigating high-level success.

This conversation isn’t about titles or performance. It’s about presence.
 It’s about creating a life that feels real, not just impressive.
 It’s about slowing down enough to actually listen—to yourself, to others, to what matters. Tune in for powerful reflections, unexpected wisdom, and a glimpse into what leadership looks like when it’s rooted in being.

The audio isn’t perfect. Life isn’t either.
 But the frequency of this one? It’s undeniable.

📚 Patrick’s LinkedIn & children’s book on happiness
🎓 His course at San Jose State University

Masterful Listening is sponsored by Rad Hats For Rad Humans. 30% of every purchase goes towards mental health initiatives. If you write a review of the show, you get 20% off a Rad Hat of your own.

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